About Us
. Company Info
. Our Mission
. Our Team
. Contact Us
. FAQ
. Privacy Policy
. Terms & Conditions
. Return Policy
Frequently Asked Questions
Can I return products I buy from a GRANDSCALE store?
Please see our Return Policy.

How quickly will I get my product?
Products are normally shipped within 3 business days, but may vary by manufacturer.

What methods of payment to you accept?
We accept Visa, MasterCard, Discover, and e-checks.

What are e-checks
E-checks are an electronic method of deducting your payment from an existing checking account with an American bank.

What if I’m unhappy with the product I purchased?
GRANDSCALE makes every effort to ensure that the product you purchased is what you want. Once an order is shipped, please see our return policy.

Can I buy products from different stores on the same purchase?
Yes, but if they are coming from different warehouses, there may be more than one shipping charge.

Do I have to be a Member to buy from Grandscale?
Yes, Grandscale is a Private Mall, which means the advertising dollars we save are passed on as lower costs to our customers. Becoming a Member is simple and FREE – contact the person that referred you to Grandscale. Please rest assured that as a member, your personal information is secure and is never sold or shared other than what is necessary to fulfill an order.

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